
Allen-Bradley 20G11GD011JA0NNNNN
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The Allen-Bradley 20G11GD011JA0NNNNN is a PowerFlex 755 series AC variable frequency drive manufactured by Allen-Bradley, a brand of Rockwell Automation. This unit belongs to the PowerFlex 750 Series product family, designed for demanding industrial motor control applications requiring high performance and flexible configuration. The PowerFlex 755 is engineered for three-phase AC induction and permanent magnet motor control, offering advanced closed-loop vector and open-loop V/Hz control modes.
The PowerFlex 755 drive features an embedded EtherNet/IP communication port as standard, enabling seamless integration into Logix-based control architectures without requiring an additional communication module. It supports multiple optional communication adapters including DeviceNet, PROFIBUS DP, and ControlNet for legacy or mixed-network environments. The drive incorporates integrated safety functions capable of meeting SIL 2 / PLe requirements when paired with the appropriate safety option module, including Safe Torque Off (STO). The architecture uses a modular option card bay system, allowing field installation of I/O expansion, encoder feedback, and communication modules without returning the unit to the factory. The drive is built with a robust power structure suitable for continuous industrial duty cycles.
The PowerFlex 755 series is widely deployed in industries including oil and gas, mining, metals, pulp and paper, water and wastewater, and material handling. Typical machine applications include pumps, fans, compressors, conveyors, extruders, and winders where precise speed and torque control are required. The drive's scalable architecture and broad power range make it suitable for both standalone machine installations and large process line integration within a Rockwell Automation Integrated Architecture environment.
Technical Specifications
| Series / Product Family | PowerFlex 755 |
|---|---|
| Input Voltage | 380 – 480 V AC, 3-phase |
| Input Voltage Tolerance | -15% / +10% |
| Input Frequency | 47 – 63 Hz |
| Output Current (Continuous) | 11 A |
| Power Rating | 5.5 kW (7.5 HP) at 480 V |
| Control Type | V/Hz, Sensorless Vector, Closed-Loop Vector, Permanent Magnet Control |
| Communication Interface | Embedded EtherNet/IP; optional DeviceNet, PROFIBUS DP, ControlNet |
| Feedback Interface | Incremental encoder, resolver, and absolute encoder via option modules |
| Safety Features | Safe Torque Off (STO), SIL 2 / PLe capable with safety option module |
| Operating Temperature | 0 – 50 °C (derating required above 40 °C) |
| Storage Temperature | -40 – 70 °C |
| Relative Humidity | 5 – 95% non-condensing |
| IP / Protection Rating | IP20 (open type) |
| Mounting | Panel / cabinet mount |
| Certifications | UL, cUL, CE, RCM |
| Enclosure Type Code | Open Type (IP20) |
Common Fault Codes
- Fault 12
- HW OverCurrent – The drive output current has exceeded the hardware overcurrent trip threshold.
Check for a short circuit on the motor cables or motor windings. Verify motor nameplate data matches drive programming. Inspect output wiring for insulation damage. - Fault 13
- Ground Fault – Excessive current is flowing to ground, indicating an insulation breakdown or wiring fault.
Disconnect the motor and test insulation resistance with a megohmmeter. Inspect cable routing for damage. Replace motor or cables if insulation resistance is below specification. - Fault 29
- Analog Input Loss – An analog input configured for a 4–20 mA signal has dropped below the minimum threshold (typically below 2 mA), indicating a broken wire or failed transmitter.
Check wiring continuity on the analog input circuit. Verify the signal source device is powered and functioning. Confirm parameter settings for analog input loss action. - Fault 33
- Auto Restart Tries – The drive has attempted to automatically restart the configured number of times following a fault without successfully clearing the fault condition.
Identify and resolve the underlying fault that triggered the auto-restart attempts. Review fault queue history. Increase restart delay or reduce number of retry attempts if nuisance tripping occurs. - Fault 63
- SW OverCurrent – Software-detected overcurrent condition; output current has exceeded the programmed software overcurrent limit.
Verify motor load is within rated capacity. Check for mechanical overload or binding in the driven equipment. Review current limit parameter settings and adjust if necessary. - Fault 70
- Power Unit – An internal power structure fault has been detected, which may indicate a damaged IGBT, gate driver fault, or internal hardware failure.
Cycle power and observe if fault recurs. If persistent, inspect the drive power section for visible damage. The drive may require professional repair or replacement of the power module. - Fault 100
- Parameter Checksum – The drive has detected a checksum error in stored parameter data, indicating possible memory corruption.
Perform a factory reset and reload the application parameter set from a backup. If the fault persists after reset, the control board may require replacement. - Fault 122
- I/O Board Fail – Communication between the main control board and an installed I/O option module has been lost or has failed.
Power down the drive and reseat the I/O option module in its bay. Inspect the module connector for damage or contamination. Replace the I/O option module if the fault persists.
Frequently Asked Questions
What is the output current rating of the 20G11GD011JA0NNNNN?
The 20G11GD011JA0NNNNN is rated for 11 A continuous output current, corresponding to a 5.5 kW (7.5 HP) motor at 480 V AC.
Does the PowerFlex 755 support EtherNet/IP communication natively?
Yes, the PowerFlex 755 includes an embedded EtherNet/IP port as a standard feature, allowing direct integration with Rockwell Automation Logix controllers without an additional communication adapter module.
Can the PowerFlex 755 control permanent magnet motors?
Yes, the PowerFlex 755 supports permanent magnet (PM) motor control in addition to standard AC induction motor control, provided the appropriate feedback option module is installed for closed-loop PM operation.
What safety functions are available on this drive?
The PowerFlex 755 supports Safe Torque Off (STO) as a base safety function. Additional safety functions meeting SIL 2 / PLe requirements, such as Safe Stop and Safe Speed Monitoring, are available through optional safety option modules.
Is the 20G11GD011JA0NNNNN an open-type or enclosed drive?
This unit is an open-type (IP20) drive intended for installation inside a suitable control cabinet or enclosure that provides the required environmental protection for the installation location.
Troubleshooting
Drive displays a Ground Fault (Fault 13) immediately upon enabling the output
Disconnect the motor cables at the drive output terminals and attempt to run the drive unloaded. If the fault clears, the fault is in the motor or output cabling. Use a megohmmeter to measure insulation resistance of motor windings and cables to ground.
Replace damaged motor cables or repair motor insulation. If the fault persists with cables disconnected, inspect the drive output power section for internal damage and arrange repair or replacement of the power module.
Drive powers up but does not respond to speed reference commands
Verify the command source and reference source parameters are configured correctly (e.g., Parameter 545 Speed Reference and Parameter 191 Start Source). Check that the drive is not in a faulted or inhibited state. Confirm the control wiring for start and reference signals is intact.
Correct parameter configuration to match the intended control wiring. Ensure the enable input is active and no active faults are present. Clear any faults and verify the reference signal voltage or current is within the configured input range.
EtherNet/IP communication is lost intermittently between the drive and the controller
Check the network cable and RJ45 connector at the drive for damage or poor seating. Verify the drive IP address configuration matches the controller connection parameters. Monitor the network for excessive traffic or duplicate IP address conflicts.
Replace the Ethernet cable if damaged. Assign a static IP address to the drive to avoid DHCP-related address changes. Ensure the network switch port is configured correctly and that the controller connection timeout parameters allow for network latency.
Drive runs but motor output current is higher than expected at no load
Compare the programmed motor nameplate data (voltage, current, frequency, RPM, power factor) against the actual motor nameplate. Check if the motor magnetizing current parameters have been set correctly. Verify the motor is not mechanically loaded unexpectedly.
Re-enter accurate motor nameplate data into the drive parameters and perform an autotune routine to optimize motor control parameters. Confirm the motor is disconnected from the load during no-load testing to isolate electrical from mechanical causes.
Drive trips on OverTemperature fault during normal operation
Check the ambient temperature inside the control cabinet and compare against the drive's rated operating temperature. Inspect the drive heatsink and internal cooling fan for dust accumulation or fan failure. Verify that minimum clearance distances around the drive are maintained.
Clean the heatsink fins and cooling fan blades with compressed air. Replace the internal cooling fan if it is not spinning freely or is noisy. Improve cabinet ventilation or add forced cooling to reduce ambient temperature. Apply derating if ambient temperature exceeds 40 °C.
| Condition | Repair, Used, Refurbished, New in box (sealed) |
|---|
Common defects
Common defects on a Allen-Bradley 20G11GD011JA0NNNNN are:
Power Supply Related Issues
- No power / drive not turning on
- Blown fuses
- Defective rectifier bridge
- Damaged DC bus capacitors
- IGBT / MOSFET module failure
- Overvoltage / undervoltage errors
Control & Electronics Failures
- Faulty control board or PCB damage
- Firmware or memory corruption
- Fieldbus communication errors (Profibus, Modbus, EtherCAT, CANopen)
- Input / output circuit damage
- Gate driver module failure
Motor Control Problems
- Motor not starting or no output
- Unstable speed control
- No torque output
- Trip during acceleration or deceleration
- Encoder feedback errors
Thermal & Cooling Defects
- Overheating due to failed cooling fans
- Defective temperature sensors
- Poor heatsink performance
Mechanical & Environmental Damage
- Burnt or loose connectors
- PCB track damage
- Corrosion or moisture ingress
- Oil, dust or contamination damage
- Cracked solder joints
Error Codes & Drive Trips
- Overcurrent faults (OC)
- Ground fault / earth leakage error
- Short-circuit fault
- Motor or drive overload
- Overvoltage or undervoltage error
- Undervoltage trip when starting or stopping
- Phase loss / imbalance
- Synchronization issues with multiple drives
Other
- Display defect
- Control keys or keypad not working
- Parameters no longer readable or lost
- Brake resistor problems (brake chopper defect)
- Internal relays/contactors defective
- EMI/RFI interference due to defective filters
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